Recurring
Billing
We do not send out invoices except in case of yearly
plans. All credit cards are billed automatically on a monthly or
quarterly basis.
It is the client's responsibility to ensure that they have
sufficient credit available to cover the transaction they signed up
for. In the event that a charge is declined, as a courtesy we will
send the client an email notification, at which point we will need
to be provided with another credit card within 24 hours. Should we
not receive a response within 24 hours, or should the charge be
declined for a second time, the account (and any sub-accounts, if
any) will be deactivated.
Accounts
that have been deactivated for non-payment will be reactivated only
upon a $ 25.00 reactivation fee.
Money
Back Guarantee
Should a client decide to
cancel his/her account within 30 days of setup, GlobaLink (USA) will
refund his/her hosting fees in full. Unconditionally.
Fees
paid for Registration and/or Transfer of Domain Names are NOT
refundable.
Refunds
We do not pro-rate monthly
hosting fees. Should a client decide to cancel his/her account after
30 days of setup, only prepaid full monthly fees existing on the
account will be refunded.
Fees
for yearly plans, if any, are not refundable. (30-day money back
guarantee still applies). As of this writing, no plans fall in this category.
From
time to time, we may offer discounts on prepayment of monthly fees.
Should a client take advantage of such discounts and then decide to
cancel his/her account prior to the expiration of the selected term,
the refund will be net of the reversal of the applicable discount
for the elapsed months.
Last revised: August 22, 2001 11:15 -0400
